Website Accessibility

Desert I.T. Solutions are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

Desert I.T. Solutions take the following measures to ensure accessibility of Desert I.T. Solutions Website:

  • Include accessibility as part of our mission statement.
  • Provide continual accessibility training for our staff.
  • Integrate accessibility into our procurement practices.
  • Include people with disabilities in our design personas.
  • Appoint an accessibility officer and/or ombudsperson.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Desert I.T. Solutions website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of Desert I.T. Solutions website. Please let us know if you encounter accessibility barriers on Desert I.T. Solutions website:

Postal address
Las Vegas

We try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

  • Desert I.T. Solutions website is designed to be compatible with the following assistive technologies: browser X with assistive technology Y on operating system Z
  • Desert I.T. Solutions website is not compatible with: browsers older than 3 major versions” or “Mobile operating systems older than 5 year

Limitations and alternatives

Despite our best efforts to ensure accessibility of Desert I.T. Solutions, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Desert I.T. Solutions website:

  • Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please use the ‘report issue’ button if you encounter an issue.
  • Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact documents@example.org for support.

Formal approval of this accessibility statement is approved by:
Desert I.T. Solutions

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

These are just some of the IT support services that Desert IT Technologies provides. If there is something that we cannot do, we will direct you to a specialist that can.

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